Shipping Policy
Effective Date: 2025-10-31
1. Shipping Coverage
Hobbyist Depot ships orders within the United States and internationally to select destinations. Hobbyist Depot is owned and operated by Zagami Enterprises LLC.
Domestic: We ship to all 50 US states.
International: We currently ship to the following 27 countries: Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom. International availability is confirmed at checkout based on your shipping address.
2. Shipping Costs
Domestic — Standard (USA): For products covered by our General shipping profile, Standard shipping is $8.00 on orders totaling $0–$69.99 and free on orders of $70.00 or more.
Domestic — Express (USA): For products covered by our General shipping profile, Express shipping is $15.00 (no order minimum).
Collective products: Products shipped by suppliers through Shopify Collective use separate carrier-calculated shipping rates. The $70 free Standard shipping offer does not apply to those rates. Your applicable shipping charges are shown at checkout.
International: For products covered by our General shipping profile, rates are carrier-calculated at checkout via USPS or DHL Express. Availability and the final rate depend on your destination and the carrier-calculated result. No free-shipping threshold applies to these international rates.
3. Processing and Delivery
Orders are typically processed and shipped within 1–2 business days after payment is received.
Domestic estimated transit time: 2–7 business days.
The total domestic delivery time (processing + transit) is 3–9 business days.
International estimated transit time: Varies by destination and carrier. The domestic 3–9 business-day estimate does not apply to international shipments.
- Order cut-off time: 5:00 PM EST. Orders placed before 5:00 PM EST will be processed the same business day; orders placed after 5:00 PM EST will be processed the next business day.
4. Tracking Orders
Once your order ships, you will receive an email containing a tracking number and link. If you do not receive tracking details within 3 business days, contact support@hobbyistdepot.com.
5. Delivery Method
Domestic orders are shipped via reliable carriers to the address provided at checkout. We do not deliver to P.O. Boxes, APO, or FPO addresses for domestic shipments.
International orders are shipped via USPS or DHL Express. Carrier-specific restrictions (such as prohibited items or address types) may apply depending on your destination country.
6. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will investigate and arrange a replacement or refund once verified by the carrier.
7. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not liable for packages shipped to incorrect addresses provided at checkout.
8. Delays
Occasional delays due to weather, carrier backlogs, customs processing, or holidays may occur. We are not responsible for such delays once the package is in transit. International orders may also be subject to customs clearance delays outside our control.
9. Contact Information
Email: support@hobbyistdepot.com
Phone: +1 (603)850-9355
Address: 16 Tyler Dr, Monroe, NH 03771
Working Hours:
MON – FRI 9AM to 6PM EST
10. Policy Updates
Hobbyist Depot reserves the right to modify this Shipping Policy at any time. Any updates will be posted on hobbyistdepot.com and will take effect immediately.
Thank you for shopping with Hobbyist Depot!